Shipping 

Delivery and Shipping Information

All orders will be shipped within 24 hours of receipt of order and payment on weekdays.

Orders placed over the weekend will be dispatched the next working day.

If there are any delays you will be notified by email.

Domestic Shipping

FREE DELIVERY                                          FREE                                     4-7 DAYS

  • For orders over AU$99 per transaction we offer FREE standard delivery Australia wide.

  • Standard Delivery service takes between 4-7 working days from dispatch to most areas in the country.

STANDARD DELIVERY                                $6.95                                    4-7 DAYS

  • Australian standard delivery postage and handling charges are a flat rate of AU$6.95 for all orders under AU$99 per transaction.  

  • Regular Parcel Post service takes approximately 4-7 working days from dispatch to most areas in the country.
  • Delivery may be delayed during sale or promotional periods.

EXPRESS DELIVERY                                    $9.95                                   2-4 DAYS

  • Australian express postage and handling charges are a flat rate of AU$9.95 for all orders under AU$99 per transaction.     

  • Express Post service takes approximately 1-3 working days from dispatch to most areas of Australia.

  • Express delivery is available for Australian delivered orders within a certain network location.

  • Please click here to see the Express Post Network Delivery Areas. If you live outside of the qualifying postcodes, selecting Express Post will result in the next fastest possible delivery.  

  • For further information regarding the Australia Post terms and conditions surrounding Express Post service, please refer to the Australian Post website www.auspost.com.au 

  • Delivery may be delayed during sale or promotional periods.

FREE SHIPPING for our Australian online customers becomes available in your cart when your total reaches AUD$99 or more. 

Please be sure that you select the FREE Shipping option in your cart when it is available as we are unable to refund shipping charges if you select the wrong option. (This offer excludes wholesale customers and international shipping.)

All orders will be shipped within 24 hours of receipt of order and payment on weekdays. Orders placed over the weekend will be dispatched the next working day. If there are any delays you will be notified by email.

Please contact us on FREECALL 1800 113 117 if your goods have not arrived within a reasonable amount of time so that your parcel can be traced.

If you have not been home when delivery is attempted, your parcel may be held at a local agent. The delivery agent will leave a card in your letter box or at your door to notify you. It is your responsibility to arrange redelivery or collection from your local agent. 

If you require the goods by a certain day please FREECALL 1800 113 117 to confirm our ability to ship in time. If there is any thing we can do to deliver to your destination quicker we will try our very best.

If your order is a gift and you wish it to be posted directly to the recipient, please advise us on the order page under ‘Special Instructions’ and ensure delivery address is clearly stated as separate to the payment address. If a note from you is to be included with the package please specify at the same time.

International Shipping Options

We deliver to selected countries outside Australia.

If there is no shipping option for your country, please contact us and we will investigate the shipping options available to you.

In some instances we may have stockists in or nearby to your area who will be able to assist with your order.

Please see our stockist page for a list of retailers in your area. If your local store doesn’t stock our products, please ask them to!

For delivery outside of Australia, we use Australia Post Pack and Track International or Australia Post Express Courier Internatio

PACK AND TRACK INTERNATIONAL          FROM $17.55                        3-10 DAYS

  • Pack and Track International is available to selected countries for items weighing up to 2kg and valued up to A$500.

  • Delivery is usually within 3 to 10 business days.

  • Shipping prices are dependent on zone and weight.

  • Shipping is calculated at the checkout and will show as an option for for you to select when checking out.

EXPRESS COURIER INTERNATIONAL        FROM $44.95                          2-4 DAYS

  • Express Courier International Platinum is available for parcels up to 20kg.

  • Delivery is usually between 2 to 4 business days to major metropolitan areas.

  • Shipping prices are dependent on zone and weight.

  • Shipping is calculated at the checkout and will show as an option for for you to select when checking out.