Terms and Conditions 

The internet is a convenient, easy and fast way to shop and it is our intention to make your entire shopping experience with us as pleasurable as possible.

We suggest that you carefully read the terms and conditions that are detailed below as this forms the basis of the sale agreement between you and Eleventy Billion PTY LTD (Run Jump Splash Play) when you purchase goods from our website.

Terms of Use

The terms and conditions apply to users of Run Jump Splash Play website. By using this site, you accept and agree to these terms.  If you proceed with your purchase you are acknowledging that you have read these terms and conditions.

Run Jump Splash Play updates this website regularly; however Run Jump Splash Play makes no representation as to the accuracy or completeness of any information or services of the website. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk.

We may from time to time, change or add content to this website (including our Terms and Conditions) without notice. We are not liable to you or anyone else if errors occur in the information on Run Jump Splash Play website or if that information is not up-to-date. At all times we will try to ensure that the images on our website are as accurate and as close to the actual product as possible. It is essential that you use the actual written description of each product when deciding to purchase a product from Run Jump Splash Play.

Goods and Services Tax (GST)

Goods and services tax is applicable on all our products. As you will note from our website and in our store, all prices include GST. The current rate of GST is 10%. This rate may change in the future and will be based on Australian legislation. The prices indicated for products exclude freight and handling.

Pricing

We will at all times use our best endeavours to ensure that the prices on our website are accurate at any point in time. The prices that are displayed on our website and in our store at any point in time are only current at that particular point in time and we reserve the right to alter our prices at anytime without prior notice.

Transaction Currency 

All moneys and transactions are displayed and processed in Australian Dollars (AUD).

Availability of Products 

All products on our website are supplied subject to availability. We will use our best endeavours to supply you with the product ordered. On occasion however, goods that are displayed on our website may not be available. If this occurs, we will contact you and offer you a part dispatch for the balance of your order that is available or issue you with a refund for that part of the order that cannot be supplied. We will happily organise a refund if a product cannot be supplied within a reasonable time.

Privacy Policy

Introduction

Run Jump Splash Play regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Run Jump Splash Play users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement, you should first contact Fran McCombe or James Rossiter on FREECALL 1800 113 117.

Collection of Information

In order to use the Run Jump Splash Play website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Run Jump Splash Play is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Run Jump Splash Play customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Run Jump Splash Play uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Run Jump Splash Play may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Run Jump Splash Play does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Run Jump Splash Play site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Run Jump Splash Play.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

SSL Encryption of Financial Information

Run Jump Splash Play utilises GlobalSign Alpha SSL security on our website.

When purchasing from Run Jump Splash Play your financial details are passed through a secure server using the latest 256-bit SSL (Secure Socket Layer) encryption technology. You can rest assured knowing that any credit card and sensitive financial information you provide Run Jump Splash Play on its website is fully secure.

We don’t store any sensitive credit card information on our website. Secure Socket Layer (SSL) encrypted protection is used for all credit card and financial transactions and this information is sent directly to our ordering processing centre.

SSL – is the leading security protocol on the Internet and is widely used by many companies in Australia and around the world. SSL does two primary things: 1) it validates the identity of a Website; and 2) it creates an encrypted connection for sending credit card and other personal data. When paying by credit card and entering your credit card details, you will note a “lock” icon at the top or bottom of your browser. If the lock is closed, you are on a secure SSL or TLS connection; all your financial information is therefore securely encrypted.

Use of Goods

It is essential that all products purchased from Run Jump Splash Play are only used in the manner that they are intended to be used. It is essential that the products purchased from us are not modified in any way whatsoever from the condition they were supplied in.  We accept no responsibility whatsoever if products are modified in any manner from the condition that they were supplied. Your warranty may be deemed void if this occurs.

If you are at any time unsure about a products intended use, it is essential that you contact us by e-mail immediately for advice in this regard.

Use of Images on our Website 

At all times we will try to ensure that the images on our website are as accurate and as close to the actual products as possible. Computer colours and the large range of computer monitors available make the matching process a lot more difficult so on our website it is important to note that visual dimensions of products are used for graphic purposes only.

All Images are Copyright © James Garfield Photography. No images may be copied, downloaded, edited, published, reproduced or transmitted in any way without my written permission. If you require images for your website as a stockist, please speak with the sales team who will send a link to hi-res images for your express use. 

Limitation of Liability

Our Liability

To the extent permitted by law;

RJSP assumes no liability pertaining to the use of the Website and/or the Content or for any damage or problem, whatever its nature or origin, that may arise in the use of this Website and/or Content or following the use thereof, or because of problems stemming from the operation thereof. Without limiting the generality of the foregoing, and for further clarity, in no event will RJSP, its affiliates, agents, licensors, suppliers, or their respective directors, officers, shareholders or employees be liable for:

  • any special, indirect, incidental, punitive, exemplary, aggravated, economic or consequential damages, or damages for loss of use, loss of profits, loss of savings, loss of opportunity, loss of data or cost of data recovery, howsoever caused, even if RJSP or any of its agents or employees have been advised of the possibility of such damages or claims or even if such damages or claims were reasonably foreseeable.
  • damages or losses resulting from viruses, data corruption, failed messages, transmission errors or problems; telecommunications service providers; the Internet backbone; personal injury; third-party content, products or services; damages or losses caused by you, or your respective employees, agents or subcontractors; loss of use or lack of availability of facilities including computer resources, routers and stored data; the use or inability to use this Website or the Content; any other website accessed to or from this Website; or events beyond the reasonable control of RJSP, even if RJSP or any of its agents or employees have been advised of the possibility of such damages or claims or even if such damages or claims were reasonably foreseeable .

To the maximum extent permitted by applicable law, in no case will RJSP, its affiliates’, agents’, licensors’, suppliers’, and their respective directors’, officers’, shareholders’ and employees’ total cumulative aggregate liability arising under any cause whatsoever (including, without limitation, breach of contract, extra-contractual liability, tort, negligence, gross negligence, or otherwise) exceed the amount payable by you to us in respect of the Product(s) in question.

Business Details 

Our company name is Eleventy Billion PTY LTD, trading as Run Jump Splash Play.

Our ABN is 36 600 946 601

Our Postal Address is PO Box 224, Belmont WA 6984.